SLA Reminder Extension v1_0

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Downloads: 48
Change Set: b70a182c0555
Released: Jul 10, 2015
Updated: Aug 17, 2015 by Scoussens
Dev status: Beta Help Icon

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application, 2K, uploaded Aug 17, 2015 - 48 downloads

Release Notes

This custom extension will perform a search against incidents assigned to the logged in analyst and display 5 items in each incident form that have applied SLAs to them.
It will choose the first 5 results showing only breached and warning state SLA

v3.6+ of the Cireson Portal

Add the following lines to your custom.js file located in the CustomSpace folder of the Cireson Portal website directory:

/* Incident Tasks */
app.custom.formTasks.add('Incident', null, function(formObj, viewModel){
formObj.boundReady( function () {



Below this code in the custom.js file, you will need to paste the contents of the ext_SLAReminder.js
Save your custom.js and then refresh your browser

None required.

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